Office Staffing for dermatology billing management
125 Oxford Road
Casselberry
Florida
32730
USA

Staffing

How Much Staff Do You Need on Your End?

Because our business model is unique, we need very little input from your staff. Our entire goal is to reduce your staff's time dedicated to the billing process.

Below is a list of what your staff will be responsible for in our win-win and mutually beneficial alliance.

  1. Schedule patients
  2. Obtain patient demographics
    Your staff needs to obtain updated information on the patient.
    1. Name
    2. Date of birth
    3. Address and
    4. Insurance information
  3. Verify insurance coverage through the insurance verification module in our Practice Management system.
  4. Obtain pre-authorizations, when needed.
  5. Work the monthly refund list which entails refunding patients with balance credits.
  6. Review the bad debt report and make arrangements for collections if warranted. Remember, we are not a Collection Agency. We do not:
    1. Call patients with outstanding balances
    2. Make payment plans
  7. Provide us with medical charts in the case of carrier audits.
    (This would not be necessary for practices using a quality Electronic Medical Record.)

We'll take it from there!