Call to take the next step 888-434-4374
Call to take the next step 888-434-4374
A lockbox is a bank-operated mailing address to which the medical practice directs its insurance carriers and patients to send their payments. This includes EFT, paper checks, and all correspondence sent by carriers.
The bank opens the incoming mail, deposits all received funds in the practice’s account, and scans the payments and any remittance information. The scanned images are posted to a secure website which our billing service accesses daily. We use the images to apply payments to outstanding accounts receivable and respond to carrier requests for information.
The lockbox system is encouraged by banks for security and expediency.
Banks charge a small fee for each lockbox and for each payment processed.
Our staff will walk you through the steps required to establish a lockbox for your practice.
Once set up, we contact Medicare and all carriers to update your lockbox address.
Patients who receive statements also send checks to this lockbox.
Monthly statements include scanned images—your practice never has to touch the mail.
A lockbox system is an excellent way to track payments and reduce banking time.
It increases accountability and reduces the risk of embezzlement.
As the world moves from paper checks to electronic payments, the costs of lockbox systems are decreasing significantly.
We’ll set up the entire lockbox system for you — quickly and securely.
